OLD MUTUAL NOTHING BUT *******

Pathetic service by Old mutual ,I cant believed the service i have received from such a big company .They have been nothing but ******* and no one can tell me where my money disappeared to . I got a financial advisor from Oldmutual called Andile Mncube who has been nothing but Useless.HE made me deposit R50,000 last year around April into some investment account with his help and he promised to review the savings every after after 3 months he said if my investment was not performing then he will move it which never happened .I withdrew R30,000.00 in December and was left with R20,000.00 last month i decided to go to him to find out about the status of my investment.To my surprise he told me that i only had R+-R15,000 i was shocked and demanded an explanation ,he told me he assumes the money went to the monthly charges which i didn't understand cause he wasn't even sure and he promised to send me a statement that was on the 2nd of May 2019 till today he says the head office hasnt responded to him. I dont know how many follow ups i have made without any assistance.I am ****ED and FRUSTRATED by the lack of explanation and closure i then decided to ask to withdraw the money that was left which was +-15000 at Jabulani branch assisted by David. on the 5th of June i only got an amount of R8404.20 to my surprised i picked up the call to call my so called "Financial advisor " Andile ,who told me that he cannot see anything on the system i must go to the branch.Frustrated i had to call David at the branch and he told me he also cannot see anything and he even asked who helped me ??"CANT THE SYSTEM STORE INFORMATION OF CLIENTS "(I started feeling afraid and wondered if the company keeps trail of client's transactions and adhere to certain rules and regulations) ,the following day i made a follow up with David ,he said he had problems with the system the whole day and he gave me a number for contact center to call myself,I spoke to a consultant who told me i shouldnt have called as a client and could have been assisted by David.The guy asked for a ref number which i didn't have .We did a conference call and called David to ask for a ref number which he said he didnt have( but he did the withdrawal).MY HEART IS TORN INTO PIECES .I am extremely disappointed .Is there someone competent at oldmutual to tell me what is going on and give me answers .....I AM SO HOPELESS AND REGRET EVERY MINUTE I INVESTEMENT WITH OLDMUTUAL.