RM
R. Mokou
1 reviews | Active since Sept 2020
17 Sept 2020, 08:46
OLD MUTUAL NOT TRUST WORTHY
Old mutual has been sending me from pillar to post over my claim. They keep changing the their terms to avoid paying out the claim. I've been to the branch,called them multiple times only to be kept on hold. I've even went on Twitter to complain. I would NEVER recommend old mutual to anyone. They deliberately frustrate you with the hope that you'll give in to their nonsense.
I'm.still in contact with them they've chosen to ignore me. I want to take this matter to the ombudsman!!!
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
17 Sept 2020, 10:42Dear R. Mokou
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply17 Sept 2020, 10:42
Official
Dear R. Mokou
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
