LM
Lehlohonolo M
1 reviews | Active since May 2026
25 May 2026, 09:58
Old mutual not taking us serious regarding our policies
I'm Lehlohonolo had bad experience regarding old mutual that's located at dobsenville mall they sent me pillar to post I've funeral policies with them being paying monthly the issue is that the current payment that I paid them still hanging never allocated to show i paid the policy since from February i been consulting them for the past three months nothing happens and I'm afraid my policies will lapse and I'm angry &frustrated with their delay
Hello Peter please assist to resolved the matter Contact details *** Name Lehlohonolo
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
25 May 2026, 10:39Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 May 2026, 10:39
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management