TM
Themba M

1 reviews | Active since Jul 2020

03 Nov 2021, 15:50

Old Mutual Not Responding to Policy Closure

I have a life Retirement Savings Policy with Old Mutual since 05 May 2017 policy number ***6. I have relocated out of the country and i have sent them numerous email to cancel my policy and previously they said i should contact them once im out of South Africa, which i did they don't respond. But they continue to take premiums. Please i need my policy closed

0
Replies (1)
Old Mutual
Old Mutual's reply03 Nov 2021, 15:51
Official
Dear Themba M

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management