cK
chris K
1 reviews | Active since Jul 2020
15 Sept 2022, 15:10
Old Mutual not responding to mails
I have emailed OM twice to arrange retirement planning on policies as I will turn 55 in November with NO RESPONSE. Good to take my money but when I want it to be paid out they quiet. Go figure. Have arranged another company to take over the policies.
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Old Mutual's replyOfficial
15 Sept 2022, 15:14Good day Chris
We received your review of 15 September 2022.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback. I may contact you should I require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 September 2022.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback. I may contact you should I require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply15 Sept 2022, 15:14
Official
Good day Chris
We received your review of 15 September 2022.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback. I may contact you should I require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 September 2022.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback. I may contact you should I require any additional information.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,