1 reviews | Active since Feb 2021
OLD MUTUAL NOT A GOOD INVESTMENT
Old mutual has once again. Proven totally unhelpful. I have a unclaimed pention fund of which I was informed by their tracing department. For my deceased wife. I have tried on numerous occasions to get this claim paid out. Eventually we find one of their representatives and he tells us to get a deceased bank account registered I'd docs death certificate and the letter of executors hip and e mail him all the docs. I then asked him to check on her shares and my shares and I want to emigrate to the UK and would like to settle up these matters. After about six attempts to get more response. Just no interest in even replying to us. I have reinvested my annuity retirement with them when my wife died but now want to take that to another company as these people have no interest in helping u unless u are investing with them. I have come to see just what inefficiency and lack of interest they have in the public that are invested with them. Please think carefully about investing with these people.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
