JM
Joshua M
1 reviews | Active since Apr 2018
29 Dec 2021, 07:18
OLD MUTUAL NONSENSE
I had policies with old mutual one which was for my grandma. An agent **** to me saying that if I pay for the missed payment of 2 months the policy will be up to date. If you I made the money available but they never took the money until my Granny passed. After asking them to cancel all of the policies I had with them, till today they are still trying to debit my account. They have left me with bank charges of R1700. 😡😡😡 I am not happy with this nonsense
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Old Mutual's replyOfficial
29 Dec 2021, 07:34Dear Joshua M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply29 Dec 2021, 07:34
Official
Dear Joshua M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management