Old mutual no reply despite doing several follow-ups

⭐ Very Disappointing Service from Old Mutual I am extremely disappointed with the service I have received from Old Mutual regarding my Tax-Free Savings Account (TFSA). I have contacted Old Mutual with questions regarding my TFSA and specifically requested information about my lifetime contributions. Despite sending emails and following up, I have still not received a clear answer to my questions. It is very frustrating when you take the time to contact a financial institution for important information about your own investment and receive little to no response. As a long-standing customer, I expected much better communication and customer service from Old Mutual. A simple, clear response should not require repeated follow-ups. Very disappointing experience. I hope Old Mutual takes customer queries more seriously and improves their communication and service.