OLD MUTUAL - No Payout on My Annuity - STAY AWAY!

OLD MUTUAL - Extremely Disappointed – Still No Payout on My Annuity I’ve been paying into my annuity policy with Old Mutual for years, always keeping my personal information up to date and honoring my end of the agreement. Now that it's time for them to pay out, they've done nothing but drag their feet.

After countless emails and sending every possible document — ID copies, marriage certificates, and more — they continue to demand more “verification.” To make matters worse, they even sent me a formal confirmation letter stating the payout would be made, only to go back on their word completely.

I’m beyond frustrated. This has been emotionally exhausting, and it’s unacceptable for a company to treat long-standing clients like this. They’ve broken trust, failed to communicate clearly, and are not living up to their end of the agreement.

If you’re considering doing business with Olo Mutual — think twice.