SL
Sandra L
1 reviews | Active since May 2023
29 May 2026, 20:42
Old Mutual ***********/No care /Not pay attention
I have been trying get a response to an urgent email I have to cancel contributions urgently on a Flexi Pension and they sent a weird e mail that completely ignores my request and talks about something completely unrelated what game is this . I am in a financial bind I can hardly buy food for my kids and I get messed around
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Old Mutual's replyOfficial
30 May 2026, 09:42Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 May 2026, 09:42
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management