CN
Corrie N
1 reviews | Active since May 2021
04 May 2021, 15:53
Old Mutual nightmare
<div>I find this company to be very unprofessional, I took out a accident plan from old Mutual in 2005, and last month the policy just stopped, I called them and they said that they will contact me back, after waiting 4 days I called them again only to be told that the policy was cancelled but no one can explain to me what exactly is going on, no one has any idea what to tell me regarding this matter. </div>
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Old Mutual's replyOfficial
05 May 2021, 08:01Dear Corrie
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Best regards,
Old Mutual's reply05 May 2021, 08:01
Official
Dear Corrie
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Best regards,