SB
Stephan B
1 reviews | Active since Apr 2019
28 Jul 2021, 07:27
Old Mutual never responds
I have been trying to change my details on an Old Mutual investment account for a few months now. Every time I log a ticket the only reply I get is an automated reply. Which is the only communication I have received from Old Mutual. Definitely the worst customer service around!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
28 Jul 2021, 08:06Dear Stephan B
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Jul 2021, 08:06
Official
Dear Stephan B
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,