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KM
Kehilwe M

1 reviews | Active since Oct 2017

05 Apr 2024, 18:30

Old mutual missed premium...

I am really not happy about the service I have experienced in the past 3 months, I had to call the customer service every month regarding the premium that hasn't been deducted From the month of January to March 2024...I have a greenlight policy when is one the legendary service, which I cannot even pay myself use a bank account or a easy pay number either other method of payments...this is ridiculous and I am actually disappointed ..

0
Replies (7)
KM
Kehilwe M's update05 Apr 2024, 19:00
Reviewer Update
Please, I will be awaiting for your call...
KM
Kehilwe M's update06 Apr 2024, 18:34
Reviewer Update
I am still waiting for feedback on the following policy number : ***9/LSFE_FAM/1
KM
Kehilwe M's update06 Apr 2024, 18:40
Reviewer Update
Now that I have complained on this platform, the old mutual complaints department decided to blocked my emails....what is really going on here? I need answers please, I have been paying this policy for morethan 10 years and this is how you treat your clients? I am Really disappointed at the old mutual management...
KM
Kehilwe M's update08 Apr 2024, 07:58
Reviewer Update
I will really appreciate it so much, the past 3 months has been a nightmare for me...
KM
Kehilwe M's update08 Apr 2024, 09:45
Reviewer Update
Please let me know whenever you need more details from me...
KM
Kehilwe M's update10 Apr 2024, 12:19
Reviewer Update
Hi Team old mutual,

I am still waiting for feedback
KM
Kehilwe M's update12 Apr 2024, 09:45
Reviewer Update
Hi,

Please let me know if there is any information required from my end