Old Mutual misinforming clients

Old Mutual has no Customer service at all, they misinformed me about my policy number which I wanted to transfer to the new Retirement plan I have taken with them. I told them to stop payment they still debited my account! The consultant by Robyn Choor is *********** and they all don’t know what the hell they are doing. She sent me an email of confirmation of information but yet it was the wrong information. How does one save their money with people that don’t know what they are doing?