RM
Ronald M
1 reviews | Active since Mar 2017
12 Nov 2024, 07:09
OLD MUTUAL MESS
I have had the most horrible with Old Mutual regarding my two-pot solution claim. The call centre agents have been ********** in trying to deal with this issue. I've been constantly given the run around and my biggest concern is that I have had several policies with Old Mutual and my fear is that this trend may continue for the foreseeable future. I processed the claim a month ago and the call centre agents are not giving any indication as to when the money will be paid out.
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Old Mutual's replyOfficial
12 Nov 2024, 07:12Good day Ronald
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct cntact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct cntact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply12 Nov 2024, 07:12
Official
Good day Ronald
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct cntact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct cntact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,