GM
Gorden M
1 reviews | Active since Oct 2017
27 May 2025, 10:08
Old Mutual ****mers
Be careful of ****mers from Old mutual. On 3 March 2025 I received a call from Old Mutual lady claiming to offer me an improved policy that has no impact on my current premium. Numerous times she has been asked if she is sure that it will not affect my premium. she said yes and promised to send me a recording of our conversation. Only to find she is capturing a new policy to boost her sales. This has been reported to Old Mutual and the Ombudsman. A recording of the conversation was requested, but to date, nothing has been done. All they do is ignore my correspondence. Useless ****mers!
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Old Mutual's replyOfficial
27 May 2025, 10:13Good day Gorden,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 May 2025, 10:13
Official
Good day Gorden,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management