MW
Michael W
1 reviews | Active since Jul 2025
13 Jul 2025, 09:37
Old mutual ****med me.
In 2021 I was sold a funeral cover policy, the consultant said I can take a policy for my friend who is a foreigner. My friend passed on in June 2025. I am now told there's no phone recording,they dont know who the consultant is,I had paid my installments each month via stop order never missing one. Who **** to make the sale me or the consultant? Why am I loosing my money here,or not only that im in the dark as I get no clear feedback from anyone.
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Old Mutual's replyOfficial
13 Jul 2025, 10:01Good day Michael,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Jul 2025, 10:01
Official
Good day Michael,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management