JB
Jerry B
1 reviews | Active since Jun 2015
19 Feb 2026, 08:35
Old Mutual Max Investment
More than 6 months ago I started the process of moving my Max Investment from Old Mutual to Allan Gray. Every month they had a problem or just ignoring me. My broker spoke to them I they admitted it was a fault from there side. But still no action. On the 4th of February 2026 they said they will have the Tax Directive on the 16th or 17th of February 2026. Now that it is the 19th of February again new excuses. I have lost 6 months of interest at Allan Gray because of there incompetence's, who will pay that. Bottom of the story after 6 months still no transfer. WHY????????????
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Old Mutual's replyOfficial
19 Feb 2026, 08:46Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply19 Feb 2026, 08:46
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management