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Elzane elzane.conradie

1 reviews | Active since Mar 2025

31 Mar 2025, 14:02

Old mutual made 2 enquiries on my credit profile without my permission

Old mutual made 2 enquiries on my credit profile without my permission. Please remove the enquiries from my credit profile made from old mutual 15 January 2025 and 27 March 2025. I am very disappointed.

0
Replies (1)
Old Mutual
Old Mutual's reply31 Mar 2025, 14:22
Official
Good day Elzane,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management