Old Mutual ********ly deducted money from my salary for 2 years.

I had a funeral policy with Old Mutual, paying R300 for 3 beneficiaries. They were deducting directly from my salary. Only until last year I released that they had duplicated the same policy, same beneficiaries and the premium, meaning they were deducting twice for the same policy for over 2 years. I canceled the policy same time because clearly they can't be trusted.

I went to a branch and filed a form for a refund, followed all the process and submitted all the documents. It has been over six months and they stopped communicating, they kept me busy for a while asking for documents but since they now have everything they have gone quiet and when I call I am told it's with forensics, initially they said it'll take 90 days.

I am not happy with the treatment that Old Mutual is giving me after ********ly deducting money from my salary for so long.