NB
Naledi B
1 reviews | Active since Aug 2024
12 May 2025, 10:50
Old Mutual life- *****ulently signed me up for insurance !!
For the below listed policy numbers and amounts I believe that someone from your company has signed me up for insurance without my permission/consent . I noticed a scheduled deduction from my persal payslip for the 20th of May 2025 and I want that to be stopped/reversed immediately.
How is this even possible?
POLICY NUMBERS & AMOUNTS: 1. 0000D296D3 R333 2. 0000D211A1 R76
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
12 May 2025, 11:01Good day Naledi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 May 2025, 11:01
Official
Good day Naledi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
26 May 2025, 08:47Good day,
We can confirm that our team has been in contact with you and attended to and has been successfully resolved
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to and has been successfully resolved
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply26 May 2025, 08:47
Official
Good day,
We can confirm that our team has been in contact with you and attended to and has been successfully resolved
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to and has been successfully resolved
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
NB
Naledi B's updateReviewer Update
22 Jan 2026, 19:59Your team has not helped me till today. I haven’t received my refund.
NB
Naledi B's update22 Jan 2026, 19:59
Reviewer Update
Your team has not helped me till today. I haven’t received my refund.