ZN
Ziyanda N

1 reviews | Active since Jun 2021

10 Mar 2026, 06:24

Old mutual life is a ****| Opens *****ulent policies

There is something seriously wrong with this company. I am a victim of ***** with Old mutual life, I dont know how they do it but somehow they open *****ulent policies on our behalf and its gets approved, deducts straight from the payslip. When you call to get assistance, they dont pick up calls on their ***** department. They are not in control, their system is compromised, maybe its how they manage to reach targets by opening these *****ulent policies so that it seems they are still on top of the game. I have two policies from Old mutual life, They deduct a total of R1045 and yet I have never been contacted by anyone from there and am pretty sure they have made up names as beneficiaries. This old mutual life needs to be investigated. I wish I could get a direct line to report this *****

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Replies (1)
Old Mutual
Old Mutual's reply10 Mar 2026, 07:52
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management