AH
Aphiwe H
1 reviews | Active since Jan 2024
28 Jan 2025, 15:45
Old Mutual Life and O/Mut Group Schemes!!!!!
Old Mutual Life and Old Mutual Group Schemes have been *****ulently deducting money from policies under my name. This came to my attention when I had a look at my payslips. I am not aware about any policy under my name so thus their employees have used and are still actively using my details including persal number without my consent. I am requesting a call ASAP FOR CANCELLATION and a PROCESSING OF REFUND‼️‼️‼️‼️‼️‼️‼️
Helpful (0)
Replies (9)0
Replies (9)
Old Mutual's replyOfficial
28 Jan 2025, 16:32Good day Aphiwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply28 Jan 2025, 16:32
Official
Good day Aphiwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
AH
Aphiwe H's updateReviewer Update
29 Jan 2025, 12:13Can you please make it quick this is a ***** CASE I WANT MY HARD EARNED MONEY BACK you guys are and your selfish services are holding me back I have to pay DEBTS!!!!!!!
AH
Aphiwe H's update29 Jan 2025, 12:13
Reviewer Update
Can you please make it quick this is a ***** CASE I WANT MY HARD EARNED MONEY BACK you guys are and your selfish services are holding me back I have to pay DEBTS!!!!!!!
Old Mutual's replyOfficial
29 Jan 2025, 12:53Hi Aphiwe, our team has been made aware of your request, and you will be contacted within 3 business days, this could be in the form of an email as well.
Old Mutual's reply29 Jan 2025, 12:53
Official
Hi Aphiwe, our team has been made aware of your request, and you will be contacted within 3 business days, this could be in the form of an email as well.
AH
Aphiwe H's updateReviewer Update
29 Jan 2025, 13:27i have rep**** to your email and submitted the documents you required. May you please allow the case to proceed and send me refund forms please.
AH
Aphiwe H's update29 Jan 2025, 13:27
Reviewer Update
i have rep**** to your email and submitted the documents you required. May you please allow the case to proceed and send me refund forms please.
Old Mutual's replyOfficial
29 Jan 2025, 13:35Good day Aphiwe,
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply29 Jan 2025, 13:35
Official
Good day Aphiwe,
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
AH
Aphiwe H's updateReviewer Update
07 Feb 2025, 13:37Guys please pay back the remaining of these ***** policies!!!! I still have not received all of the money only 691,37 still 589,63 short please do follow up on this! You sent money without me sending you my banking details so may you please do so with the remaing amount and send it through!!
AH
Aphiwe H's update07 Feb 2025, 13:37
Reviewer Update
Guys please pay back the remaining of these ***** policies!!!! I still have not received all of the money only 691,37 still 589,63 short please do follow up on this! You sent money without me sending you my banking details so may you please do so with the remaing amount and send it through!!
Old Mutual's replyOfficial
07 Feb 2025, 13:46Good day Aphiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Feb 2025, 13:46
Official
Good day Aphiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
AH
Aphiwe H's updateReviewer Update
12 Feb 2025, 08:34may you guys please cancel these policies because you are still deducting from my payslip. I have no knowledge about the policies and did not authorize any of these policies reference 69379F*** and 0000C180070 please contact me as soon as possible on ***
AH
Aphiwe H's update12 Feb 2025, 08:34
Reviewer Update
may you guys please cancel these policies because you are still deducting from my payslip. I have no knowledge about the policies and did not authorize any of these policies reference 69379F*** and 0000C180070 please contact me as soon as possible on ***
Old Mutual's replyOfficial
12 Feb 2025, 14:25Our team has been made aware of your request and you will be contacted within 3 business days, this could be in the form of an email as well.
Old Mutual's reply12 Feb 2025, 14:25
Official
Our team has been made aware of your request and you will be contacted within 3 business days, this could be in the form of an email as well.