MN
Madge N
1 reviews | Active since Aug 2023
30 Sept 2024, 16:18
OLD MUTUAL LIFE
Old Mutual deducted an amount of R322 from my June and then another R322 from my July 2024 salary. I only noticed this after i got paid in July and immediately instructed my Employer to terminate the stop order as i never signed up for it. Sent an email to Old Mutual and they promised to investigate the ***** and they responded within a few days but i am still waiting. I need to be refunded for the two months they deducted from my salary. Old Mutual is a ****
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Replies (4)
Old Mutual's replyOfficial
30 Sept 2024, 16:21Good day Madge
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 16:21
Official
Good day Madge
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
MN
Madge N's updateReviewer Update
30 Sept 2024, 16:29I have been trying to get my refund from Old Mutual since July. I never signed for the Life Insurance, Old Mutual is a ****
MN
Madge N's update30 Sept 2024, 16:29
Reviewer Update
I have been trying to get my refund from Old Mutual since July. I never signed for the Life Insurance, Old Mutual is a ****
MN
Madge N's updateReviewer Update
30 Sept 2024, 16:30Sent three emails and every time i am told that there is an investigation going on
MN
Madge N's update30 Sept 2024, 16:30
Reviewer Update
Sent three emails and every time i am told that there is an investigation going on
Old Mutual's replyOfficial
30 Sept 2024, 16:53Good day Madge
I will provide with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
I will provide with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 16:53
Official
Good day Madge
I will provide with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
I will provide with feedback via email.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,