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1 reviews | Active since Nov 2016

03 Sept 2018, 08:39

Old mutual lies

The way I am so disappointed and irritated by Old Mutual and their lies it's really tiring. There is really no truth in what you people do or say and I've had enough, I'm still waiting for my money which was supposed to have been sent about 2 weeks ago and than on Friday I was informed by Robyn Schoor that it will be deposited in my account by 3pm but still nothing. Your service has gone from a 5 to a zero really poor and disappointing service from such a well known business.

0
Replies (7)
Old Mutual
Old Mutual's reply03 Sept 2018, 10:56
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:57
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:57
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:57
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:58
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:58
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply03 Sept 2018, 10:59
Official

Dear Nwabisa

Thank you for bring the matter to our attention.

We apologise the service experience and the inconvenience caused. We are investigating the matter and will contact you for feedback, shortly.

Kind regards

Vuyani

Complaints Management

Best regards,