Old Mutual - *****
The most *********** people I have dealt with in years - Now over 6 weeks since I requested a disinvestment and I don't have my money - This after I was told it takes around 2 weeks. I will move all my policies. Every time a new story that it is final authorization and will probably be paid within the next day. For me it is important to trust someone if I leave my money with them - I don't trust *****. This is the end of the road with these idiots for me.
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Old Mutual's replyOfficial
15 Feb 2022, 14:59Good day Willem
We received your review of 15 February 2022.
We apologise for your service experience. I refer to our telephone conversation this afternoon. I am investigating the matter and will contact you before day end to provide you with an update.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 February 2022.
We apologise for your service experience. I refer to our telephone conversation this afternoon. I am investigating the matter and will contact you before day end to provide you with an update.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply15 Feb 2022, 14:59
Official
Good day Willem
We received your review of 15 February 2022.
We apologise for your service experience. I refer to our telephone conversation this afternoon. I am investigating the matter and will contact you before day end to provide you with an update.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 15 February 2022.
We apologise for your service experience. I refer to our telephone conversation this afternoon. I am investigating the matter and will contact you before day end to provide you with an update.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,