Old Mutual lets itself down.

<div>A request for a sale was logged on line on 25 June with a payment to the bank account. This action was not done and on enquiry(27/6) it appears that the bank account is unverified.This is the bank account in existence since the 1970's and contributions made from this account. Eventually after 29 minutes ******* undertook to effect payment on the morning of 28 June.Ref UT ********** . Phoning at 14h00 on 28/6 and 21 minutes later it was admitted that payment was not effected. Kurt,a manager, has promised to sort out. Perhaps it is relevant what legal obligations Old Mutual have in terms of FAIS and the Collective Investments Schemes acts. Old Mutual has let itself down and the investor(myself) is left extremely frustrated by the big company inefficiencies.</div>