OLD Mutual leaving SA Customers MIA

The website boast with so many options to give customers power to take control of their policies and change beneficiries etc but the functions do not work at all. The website experiences major system errors. None of the saved changes are ever changed? what is the use of having these functions if they dont work? I changed my beneficiary every year on the site and it still has not changed to what I want. I have called in several times to change this and still the Call center agents themselves are not correcting this using their system. I am really starting to believe what people have to say about Old Mutual. NOw I have wasted so much of my airtime and data emailing and calling you... I think you need to reach me ASAP.