SL
Sandra L
1 reviews | Active since May 2023
10 Mar 2026, 10:37
Old Mutual just ignores you
I have emailed and never got a reply regarding questions on my flexi pension.Its almost impossible to get through on the phone.
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Replies (2)
Old Mutual's replyOfficial
10 Mar 2026, 11:57Good day Sandra L,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Mar 2026, 11:57
Official
Good day Sandra L,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
SL
Sandra L's updateReviewer Update
10 Mar 2026, 12:02okay
SL
Sandra L's update10 Mar 2026, 12:02
Reviewer Update
okay