OLD MUTUAL JUST DON'T CARE

COMPLAINT Ref CMPLNTS***1 I have two Greenlight contracts since 2006, in October 2024 I have asked for the premium to be fixed due to budget constraints which was done up to 31/10/2025. From 01/11/2025 an increased premium was taken as well as in Dec, Jan, Feb & March, I have been trying to resolve since November 2025 but no luck. Furthermore my disability benefits ended 31/10/2025 but the premium was not adjusted. When following up on my complaint "copy and paste" replies are send after a week. All I want is for my request to be honoured and the premium to be adjusted seeing that the disability benefits are no longer in effect. They do not care about the almost 20 year that I have been paing. Old Mutual you are strangling my budget!!