JR
Johan R

1 reviews | Active since Dec 2011

11 May 2018, 11:23

Old Mutual / iWyze don't make good on their promises

This is my second query regarding this issue. In February I complained about the fact that I keep getting marketing sms's from iWyze for a quotation even though I already have a policy with them. The response I've received is that the Marketing Department will be instructed to remove my details from their database. Their promises is no good, as I still receives sms's for a quotation.

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Replies (1)
Old Mutual
Old Mutual's reply11 May 2018, 13:58
Official

Dear Johan

Thank you for the review.

I apologise for the marketing/sales information you have been receiving. I have requested iWyze to stop sending you marketing information. They will contact you directly for a resolution.

Regards

Vuyani

Complaints Management