Old Mutual is USELESS!!!!!!!

Item: Old Mutual
Rating: 1
Author: Xolani K

Old Mutual has the most useless email address alive, I sent close to 5 emails and no one has even rep**** regarding my claim for money I worked hard to get. The email address in question is ***. I need someone to contact me ASAP. Being ignored is infuriating considering that I am in a customer service field.

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

28 Feb 2025, 14:08

Hi Xolani

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply28 Feb 2025, 14:08

Official

Old Mutual's replyOfficial

14 Mar 2025, 20:56

Hi Xolani

We can confirm that your complaint was resolved. Thank you for your patience.

Regards
Old Mutual Complaints Management.

Old Mutual's reply14 Mar 2025, 20:56

Official

Hi Xolani

We can confirm that your complaint was resolved. Thank you for your patience.

Regards
Old Mutual Complaints Management.