MN
Mulalo N

1 reviews | Active since Dec 2017

10 Mar 2024, 07:30

Old Mutual is trash

Old Mutual is trash. I opened a retrenchment cover in 2014. When i needed to claim in 2016 i was informed that it does not cover mining. Even though all this information was declared by to the person who opened the policy. They refunded me my premuims. My finances have never recovered.

0
Replies (1)
Old Mutual
Old Mutual's reply10 Mar 2024, 07:34
Official
Good day  Mulalo 

We received your review. 

We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards 

Coleen Aanhuizen 
Old Mutual Complaints Management

Best regards,