AK
Annaleen K
1 reviews | Active since Feb 2015
11 Feb 2015, 13:13
OLD MUTUAL IS THE WORSTE COMPANY ON PLANET EARTH
Old Mutual must be the most *********** company I have ever dealt with!! Does anybody in that place actually know what the hell is going on around them??? Let me answer that for you... No, No, No!! I have spoken to numerous people regarding my pension payout and every time the answer is different and still no payout... Apparently a glitch in the system this time... and nobody knows how long it could possibly be before this glitch will be fixed.... Why then was my friend's pension paid out when she resigned a month after me? So does this glitch only apply to certain clients? Can somebody just wipe you off planet earth... Trust me, you will not be missed!!!
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Replies (1)Old Mutual's replyOfficial
11 Feb 2015, 15:37Hello annaleenk12,
I apologise for the poor service you experienced.
This matter is currently being investigated by our Retirement Fund Administration Department. I will ensure that you are kept informed of the progress.
Regards
Carol Olckers
Complaints Assessor
I apologise for the poor service you experienced.
This matter is currently being investigated by our Retirement Fund Administration Department. I will ensure that you are kept informed of the progress.
Regards
Carol Olckers
Complaints Assessor
Old Mutual's reply11 Feb 2015, 15:37
Official
Hello annaleenk12,
I apologise for the poor service you experienced.
This matter is currently being investigated by our Retirement Fund Administration Department. I will ensure that you are kept informed of the progress.
Regards
Carol Olckers
Complaints Assessor
I apologise for the poor service you experienced.
This matter is currently being investigated by our Retirement Fund Administration Department. I will ensure that you are kept informed of the progress.
Regards
Carol Olckers
Complaints Assessor
