TM
Tebogo M
1 reviews | Active since Feb 2018
17 Jan 2025, 12:08
Old mutual is the Worst funeral cover
Old mutual is the Worst funeral plan. I dont recommend it to anyone. I have a funeral policy with them for 15 years, since inception i told them to debit my bank account on the 20th month. For the past 12 months they Debiting from the 16/17 any day the choose. I send email for them to rectify that, they acknowledge and say it wont happen, but they continuously debiting my account the whenever they feel like.
I DON'T RECOMMEND THIS COMPANY/FUNERAL COVER TO ANYONE
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Old Mutual's replyOfficial
17 Jan 2025, 12:20Hi Tebogo
We’re sorry to hear about your service experience. We understand your frustration and will investigate this matter promptly. One of our team members will reach out to you directly to resolve this.
Regards
Old Mutual Complaints Management
We’re sorry to hear about your service experience. We understand your frustration and will investigate this matter promptly. One of our team members will reach out to you directly to resolve this.
Regards
Old Mutual Complaints Management
Old Mutual's reply17 Jan 2025, 12:20
Official
Hi Tebogo
We’re sorry to hear about your service experience. We understand your frustration and will investigate this matter promptly. One of our team members will reach out to you directly to resolve this.
Regards
Old Mutual Complaints Management
We’re sorry to hear about your service experience. We understand your frustration and will investigate this matter promptly. One of our team members will reach out to you directly to resolve this.
Regards
Old Mutual Complaints Management