OD
Onela D
1 reviews | Active since Mar 2022
03 Jul 2025, 16:14
Old Mutual is taking money from my sister without her consent and is not set on paying it back or even stopping
My sister has been complaining about old mutual taking money directly from her persal. We went to their offices at King Williams Town and even tried calling but the issue has not been resolved. They have not payed back the money nor did they stop taking her money. It has been months and still nothing has been resolved and honestly at this point this is beyond unfair.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
03 Jul 2025, 17:25Good day Onela,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Jul 2025, 17:25
Official
Good day Onela,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management