NG
Napogadi G
1 reviews | Active since Aug 2016
11 Jan 2025, 20:57
Old mutual is *****sters
How does old mutual work how did they get my P****l number. My pay slip state that I have joined old mutual life policy of which I have never agreed or made and life policy quotation with them. Who gave them permission to deduct money from my pay.
Is this how they **** us money I truly disappointed with them cause I didn't sign or agreed to anything from them
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
12 Jan 2025, 09:08Good day Napogadi G, thank you for reaching out and sharing your concerns with us. We take complaints very seriously, and we can assure you that your feedback is important.
We understand how frustrating it must be to see deductions from your pay without your consent, furthermore, we are truly sorry for any confusion this has caused you. To address your issue, we will assign a complaint assessor who will look into your case and get back to you shortly. They will investigate how your personal information was obtained and the details surrounding the life policy in question.
Please allow us some time to review and resolve this for you.
Regards
Old Mutual Complaints Management
We understand how frustrating it must be to see deductions from your pay without your consent, furthermore, we are truly sorry for any confusion this has caused you. To address your issue, we will assign a complaint assessor who will look into your case and get back to you shortly. They will investigate how your personal information was obtained and the details surrounding the life policy in question.
Please allow us some time to review and resolve this for you.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Jan 2025, 09:08
Official
Good day Napogadi G, thank you for reaching out and sharing your concerns with us. We take complaints very seriously, and we can assure you that your feedback is important.
We understand how frustrating it must be to see deductions from your pay without your consent, furthermore, we are truly sorry for any confusion this has caused you. To address your issue, we will assign a complaint assessor who will look into your case and get back to you shortly. They will investigate how your personal information was obtained and the details surrounding the life policy in question.
Please allow us some time to review and resolve this for you.
Regards
Old Mutual Complaints Management
We understand how frustrating it must be to see deductions from your pay without your consent, furthermore, we are truly sorry for any confusion this has caused you. To address your issue, we will assign a complaint assessor who will look into your case and get back to you shortly. They will investigate how your personal information was obtained and the details surrounding the life policy in question.
Please allow us some time to review and resolve this for you.
Regards
Old Mutual Complaints Management
NG
Napogadi G's updateReviewer Update
05 Mar 2025, 06:35Good day
I'm still waiting for my money and feedback from the officer about the ***** case
I'm still waiting for my money and feedback from the officer about the ***** case
NG
Napogadi G's update05 Mar 2025, 06:35
Reviewer Update
Good day
I'm still waiting for my money and feedback from the officer about the ***** case
I'm still waiting for my money and feedback from the officer about the ***** case