MB
Mike B
1 reviews | Active since Jul 2011
18 Jan 2026, 16:21
Old Mutual is pathetic !!
After another week of promises Old Mutual has not responded - pathetic !!!!!
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
18 Jan 2026, 16:22Good day Mike
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Jan 2026, 16:22
Official
Good day Mike
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
MB
Mike B's updateReviewer Update
21 Jan 2026, 07:47After another week of promises Old Mutual has not responded - pathetic !!!!! Is Old Mutual bankrupt ?? Hundreds of complaints & only the same automated response !!!
MB
Mike B's update21 Jan 2026, 07:47
Reviewer Update
After another week of promises Old Mutual has not responded - pathetic !!!!! Is Old Mutual bankrupt ?? Hundreds of complaints & only the same automated response !!!
Old Mutual's replyOfficial
21 Jan 2026, 08:40Good day Mike,
We are very sorry for the delay. We are following up for this for you.
Kind regards
Old Mutual Complaints Management
We are very sorry for the delay. We are following up for this for you.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Jan 2026, 08:40
Official
Good day Mike,
We are very sorry for the delay. We are following up for this for you.
Kind regards
Old Mutual Complaints Management
We are very sorry for the delay. We are following up for this for you.
Kind regards
Old Mutual Complaints Management