aP
andre P
1 reviews | Active since May 2014
25 Nov 2015, 13:38
Old Mutual is never minded
Oh my word!!! <br> Today is the most disappointing day ever.<br> I have a policy with Old Mutual N1 City Goodwood.<br> On the 31st august I went to get the money of that policy.<br> The lady advised me that the process will take 60 working days.<br> Today is the 25th November and I went to find out when my money will be paid out.<br> Turns out the lady that assisted me never captured any of my details on the system.<br> So all this time I have been waiting for nothing.<br>
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Old Mutual's replyOfficial
25 Nov 2015, 15:18Hello andrepotts87,
Thank you for bringing this to our attention. We are investigation this and will be in direct contact with you.
Regards
Nicolette du Toit
Complaints Assessor
Thank you for bringing this to our attention. We are investigation this and will be in direct contact with you.
Regards
Nicolette du Toit
Complaints Assessor
Best regards,
Old Mutual's reply25 Nov 2015, 15:18
Official
Hello andrepotts87,
Thank you for bringing this to our attention. We are investigation this and will be in direct contact with you.
Regards
Nicolette du Toit
Complaints Assessor
Thank you for bringing this to our attention. We are investigation this and will be in direct contact with you.
Regards
Nicolette du Toit
Complaints Assessor
Best regards,