SD
Suraj D
1 reviews | Active since May 2018
20 Oct 2025, 08:34
OLD MUTUAL IS KILLING MY. SARS PENALTIES. CONSUMERS BEWARE!!!!! thank God I did not take up life insurance with you!!!
Ive has the worst time trying to sort out my SARS with old mutual and clearly, IM NOT THE ONLY ONE! Why are businesses taking our provident fund with old mutual if they aren't able go get their admin processes right.
I received an error where SARS started that the lump sum was not submitted to SARS. Sars states that Old Mutual got the documents numbers incorrect and that the correct amounts were not submitted.
Even after contact old mutual, they have not rectified. OLD MUTUAL needs to amend the documents to the correct directives as Submitted by SARS to them and then Submit the CORRECT data to them ASAP!
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
20 Oct 2025, 09:02Good day Suraj, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Oct 2025, 09:02
Official
Good day Suraj, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
