1 reviews | Active since Nov 2016
Old Mutual is ***
I think first and foremost, I must categorically express my disappointment with your *** service. I called your call centre ***from my number *** at 10:10 this Morning and after waiting on the call for 10 minutes, someone answered and it sounded like they were working at home or whatever the **** was going on. They were having their own conversation while I am listening. I stayed on the line for 15 minutes hoping they will finally assist me, she then drops the call. How pathetic. I don't even know why I should continue doing business with you I find this extremely disturbing is this is how you treat your customers who keep their money with you. I am disappointed.
I have been trying to withdraw a portion of my money but now I want all my money and **** your policy, I will take one with Sanlam fuseg.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
