OLD MUTUAL IS ***********

My mother passed on at 25/09/2018. i am the beneficiary of the policy. Handed in documents as requested - confirmed receipt thereof. Phoned twice every week since - NO ANSWER AT ALL - e mail or phone call. Spoke to various call centre agents and promised escalation of this case to the right department. WHEN PHONED TODAY 03/01/2019 - STILL NOTHING IS DONE. Please pray you never deal with such a *********** company and staff!!!!!