JM
JMuns M

1 reviews | Active since Apr 2021

31 Aug 2022, 11:41

OLD MUTUAL IS EXACTLY WHAT IT IS ....OLD AND AGING IM SERVICE

I'm so frustrated by the incompetence I received from old mutual I have two policies that for reason they canot even allocate payment accordingly and efficiently. It's been almost 8months and now they call me saying I'm behind even after sending them proof and missed months showing on their statements.

0
Replies (1)
Old Mutual
Old Mutual's reply31 Aug 2022, 11:44
Official
Dear Jaime

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management