Old Mutual is becoming a *****

This is my 2nd complaint at Old Mutual on the investment of my late husband!!!!!!! I'm so done with Old Mutual, I wish I never have to deal with you in the near future.

I went to an Old Mutual branch to check my late husband's investments as I never claimed them and I was advised there are two of them. One is around 1K and the other around 20K. The other has to be claimed by the children and one by myself as the wife. So on the 12th of May, I opened an estate account at FNB which cost R300 for me to get the 1K investment.

Around the 16/17th May, I went to East London to make this claim and they said it will be deposited to the late estate account I never received an sms notification that the money is deposited. So I called the Head office today 6th of July and they have been referring me from one person to the next and I have already spent over R200 airtime calling them. I want to know what happened to these investments, is Old Mutual a ***** now or making *****ulent claims?????????

Why is Old Mutual always giving me a hard time when I claim my late husband's money?????????????????????????????????????????????