YN
Yanga N
1 reviews | Active since Aug 2021
21 Feb 2025, 09:05
Old Mutual is *******!!!
A court order was sent to pay my maintenance order. I had to be the one calling to follow up, only a week and a half later was the court order sent to their legal department. Must I fight in order to get my maintenance money to pay my university fees? I’m so tired of Old Mutual, it seems like I have to scream and beg for money that isn’t theirs… it’s almost two weeks and I haven’t been given a date as to when I’ll receive my money… my university fees are due month end!!!
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Old Mutual's replyOfficial
21 Feb 2025, 09:11Good day Yanga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Feb 2025, 09:11
Official
Good day Yanga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management