SM
Samuel M
1 reviews | Active since Mar 2025
19 Mar 2025, 13:52
old mutual is a waste.
Good day my name is Samuel Mashaba.
December 2024, I had app**** for my super retirement funds and today marks 4 months of waiting. Old mutual keeps bringing in forms to fill and i see no results the last form had been given was on Thursday the 13th last week and i was told this week i will receive my money but instead i received call that says i have to wait again for some TAX directive and the lady said she is not sure when will i receive my funds because the will be more procedures to undergo. i have been unemployed since May last year. By the look of things i will have to give up or something. I can't wait any longer as the is no food in the fridge to wait for next weeks.
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Replies (1)Old Mutual's replyOfficial
19 Mar 2025, 14:04Good day Samuel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Mar 2025, 14:04
Official
Good day Samuel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
