CW
Charl W
1 reviews | Active since Mar 2009
28 Mar 2019, 19:13
Old Mutual is a spammer
I constantly receive spam sms's from this company. I reply "No' as directed and in order to opt out. I send this off and then block the number and delete the message. Lo and behold, a few days/weeks later I get another friggin' sms! I suspect they change the number that the sms originates from in order to circumvent their number being blocked and their offer being refused. I don't mind being spammed once and then having my opt-out request honoured but to deal with a company that refuses to stop and uses various mechanisms to circumvent rules and guidelines makes me incredibly angry. So tired of this $%^&*BS!!
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Replies (1)Old Mutual's replyOfficial
29 Mar 2019, 15:38Hi Carl
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply29 Mar 2019, 15:38
Official
Hi Carl
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
