Old Mutual is a **** for new clients

Old Mutual has refused to pay my claim for more than 2 month. They gave an excuse of a waiting period which was not supposed to be imposed. The only thi g they give is empty promises of resolving everything. If you have a new policy with Old Mutual, i would advise you to switch to another insurer. They do not communicate, and when you call them, they just hang up on you