OLD MUTUAL IS A **** AND ********** LEACHING OF CUSTOMERS MONEY BY NOT ALLOWING THEM TO CANCEL THE POLICY, FURTHERMORE NOT HELPING OR RESPONDING TO THE EMAILS

I have complaint a month ago regarding a debit order that went off in April 20th it was reversed however the debit order went off again with the same reference number on the 20th of May yet I had requested for the policy to be canceled. The person that was assisting with this complaint is MUAMIR DAVIDS, said that they have confirmed that the premium was not Matched to the policy as yet. If the premium reflect on the policy I will be able to refund, I should also provide explanation on the 5 signature specimens that were created. I sent a response on the 2nd of June regarding the signed documents that they were for the investment and a follow up email on the 7th, to date no response or feedback . The financial planner that was assisting with the investment is Ompabaletse Lecoge told me to resign after months I've instructed her to open the investment account in order to get the confirmation letter. I've also requested Mr David's to also send me the confirmation email or documents that was sent to myself regarding the policy schedule since he insisted that I have a funeral policy with OM and said the policy will not be canceled. Since as a company you don't allow the customer to cancel the policy that was **********ly opened, I'm not sure what kind of business are you conducting leaching on people's money, I know for a fact that I should be allowed to cancel as it is the law. At this stage I will escalate it to the ombudsman I am requesting for the Ombudsman contact information since I cannot be assisted and refuse to pay for a policy I don't know off, don't even know what I'm covered for, never received any confirmation letter for it. I will never in my life be part of Old Mutual you don't send the right message to your customers, instead you make money by robbing them.