OLD MUTUAL IS A *******

Item: Old Mutual
Rating: 1
Author: Amanda J

It is with great sadness and disappointment that I write this review. Today I went through a a Old Mutual branch to to surrender one of my policy's, as during this tough economic times I can no longer afford it. Whilst proceeding with my transaction my payout amount is like R2000-00 less.. My money I cannot get I paid that money and now I am ****** by People I thought were safekeeping my money... My advise to all you people DO NOT AND I MEAN DO NOT INVEST WITH OLD MUTUAL THEY ARE *******S.

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

06 Feb 2018, 14:02

Dear Amanda

Thank you for the review.

We apologise for the inconvenience this has caused. We will investigate and contact you directly to resolve.

Regards,

Brent Sellidon

Old Mutual Complaints Management

Old Mutual's reply06 Feb 2018, 14:02

Official

Dear Amanda

Thank you for the review.

We apologise for the inconvenience this has caused. We will investigate and contact you directly to resolve.

Regards,

Brent Sellidon

Old Mutual Complaints Management

Amanda J's updateReviewer Update

08 Feb 2018, 08:41

Good morning Below is a message I sent.. to which i received no response. To get ********** and still receive bad service is way to much.... I would like this matter finalized... and will be moving the rest of my portfolio .... Trevlyn02: privately Hi Brent I have received no feedback as you advised you were going to investigate this matter. Can you advise what is the latest progress as I would like this matter sorted out and receive MY MONEY!!!!!!!!!!!!!

Amanda J's update08 Feb 2018, 08:41

Reviewer Update